Social Service Specialist (Community Connector)

King County Public Health, Jail Health Services

Salary: $25.37 – $32.16 Hourly

Job Closes: 6/29/2021 11:59 PM Pacific

Public Health- Seattle & King County values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans.

Jail Health Services, a division of Public Health Seattle & King County, is recruiting for a full time, Term Limited Temporary (TLT), Social Service Specialist (Community Connector) position to work in the two King County adult correctional facilities: The King County Correctional Facility in Seattle and the Maleng Regional Justice Center in Kent.

The purpose of JHS is to assure that basic health and human services are available to the incarcerated population in the King County adult correctional facilities. They provide a broad range of health care—including medication-assisted treatment (MAT) with buprenorphine for individuals with opioid use disorder.

This is a unique opportunity for someone who wants to be part of a clinical team that is dedicated to having an immediate and lasting impact on their community. The Community Connector will be working as a community health worker and will use their close understanding of the community to provide patient-centered, trauma-informed care and engage patients as they connect with health and social services.

Lived experience is deeply valued. Individuals in recovery and those who have had personal experience with the criminal legal system (and are not under any current jurisdiction) are encouraged to apply.

Term-Limited Temporary positions are “at-will” positions but are eligible for benefits. This TLT is currently anticipated to last for two (2) years. However, funding sources for this work remain uncertain and dependent upon decisions actively being made at both the federal and local levels. As a result, the end date of this position may be adjusted based on those decisions. The County and the Department continue to work to secure long term funding sources.

Commitment to Equity and Social Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation’s history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.

Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.

Who May Apply:
This full-time Term-Limited Temporary (TLT) or Special Duty position is open to all qualified applicants.

Work Location:
This position works with patients inside and outside of the Maleng Regional Justice Center (MRJC) in Kent and the King County Correctional Facility (KCCF) in Seattle and requires travel between facilities and to multiple community locations. The MRJC is located at 401 4th Ave N, Kent, WA 98032 and KCCF is located at 500 5th Ave., Seattle, WA 98104.

Some of the work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. It is possible that the work will be primarily performed remotely on an ongoing basis after July 5, 2021. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

There will be situations where the employee is required to report to a County worksite. Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

Work Schedule:
40-hour work week that may include weekend and evening shifts.

Job Duties

  • Schedule day of release appointments with providers that prescribe medications for opioid use disorder (MOUD) for patients releasing from jail.
  • Provide and coordinate transportation to community appointments as needed.
  • Provide patient outreach to help with continued engagement with community MOUD providers.
  • Listen to and support clients. Adapt health information based on clients’ priorities, cultural beliefs, and value systems.
  • Maintain information on community resources.
  • Inform clients of available resources and make referrals. Coach clients in how to access community resources and facilitate linkage to care.
  • Provide accurate health and safety information using established messages on overdose safety planning.
  • Assist patients with applying for or reactivating Medicaid and insurance upon or prior to jail release.
  • Assist program manager with patient interviews and feedback surveys.
  • Act as patient advocate and liaison to clinical staff.
  • Use multiple computer programs in the provision of client-centered services, including electronic charting & complex scheduling systems.
  • Attend monthly all staff meetings.
  • Participate in program meetings, presentations, and continuing education on substance use disorders and other related topics with program manager and clinical staff.
  • Communicate clearly and effectively with clients and coworkers, verbally and in writing.

Experience, Qualifications, Knowledge, Skills

  • Post-hire WA State Department of Health Community Health Worker certification.
  • Post-hire CPR certification.
  • High school diploma or equivalent; some college preferred.
  • One-year, full-time experience working with community members or providing direct client services in a health or human service agency.
  • Commitment to equity and social justice principles and serving clients with cultural humility.
  • Knowledge of social and health systems and resources in Washington and King County.
  • Knowledge of incarceration and substance use issues.
  • Knowledge of harm reduction approach and understand that patients can be in recovery while taking medications to treat substance use disorders.
  • Ability to communicate effectively and respectfully with all people, regardless of background or current circumstances.
  • Ability to establish relationships with patients and make them feel comfortable with providers and services.
  • Ability to maintain appropriate boundaries and supportive working relationships with patients.
  • Ability to refer patients to community services related to their health and safety needs.
  • Familiarity with Microsoft programs such as Outlook and the ability to use drop down menus, point and click software, and multiple screens.
  • Ability to summarize and document information from client interactions according to program requirements using electronic medical record.
  • Ability to engage professionally with community partners during outreach and patient advocacy.
  • Ability to multi-task, prioritize, and organize work while meeting deadlines; flexibility and ability to adapt to changing work environment.
  • Must possess valid Washington Driver’s License to drive a county vehicle.
  • Ability to travel on a flexible schedule as needed.
  • Ability to pass background check.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.

Application process:
Applications will be reviewed after the job posting closes. The following items are required to be considered for this vacancy:

  • NEOGOV/Government Jobs on-line or paper application
  • Supplemental questionnaire responses


To apply for this job please visit

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