Youth Partner (Peer Support Counselor)

Website LCSNWSpokane Lutheran Community Services Northwest

Health. Justice. Hope.


Under the general supervision of the Care Coordinator, who reports to the WISe Team Supervisor, builds partnerships and provides support and encouragement to youth with emotional and behavioral health needs.  Youth Partner is committed to promoting a non-judgmental and respectful attitude with regard to youth being served by the behavioral health system.  Holds a personal belief in the values of Recovery and communicates a genuine hope and optimism that consumers will succeed.



Engagement and Recovery Education:

*Maintains knowledge of resources available in the community and provides awareness to youth of available community resources and programs.

*Partners with the Team and youth, families and professionals in forming and maintaining effective Child and Family Teams.

*Initiates outreach/engagement phone contact within one business day of the intake assessment to all parents/caregivers of children who qualify for on-going services

*Provides information regarding Peer Support Services

*Collects data regarding youth initial service experience

*Provide face-to-face appointments as needed for individuals requesting more information about Certified Peer Counselor Services

*Assists in the development and collection of recovery educations materials and presentations meant to enhance the knowledge and understanding of clinical staff and consumers

*Assists with training/presentations to staff regarding the use of Peer Support Services and the principles and culture of Recovery


Ongoing Peer Support Services:

*Maintains a caseload of between 10 but not more than 20 parents/caregivers who are receiving “on-going” peer support services.  Caseload may vary depending on the intensity of need of youth served by the Peer at any point in time.

*Works with the assigned case/manager therapist and youth to enhance and facilitate clear communication regarding the system of care, treatment methods, interventions, and the youths needs and perspective.

*Consult with Care Coordinator on issues related to supporting and strengthening youth/family/community connection.

*Attend coaching reviews with Care Coordinators regarding interventions with youth.

*Help promote a culture that sees youth participation as valuable

*Work to ensure that the team environment feels safe for the youth.

*Ensure youth are present when decisions about them are made and encourage them to take an active role in their care planning.

*Represent the Youth voice in family activities at the agency

*Offer a shared connection to youth by establishing a collaborative partnership

*Participate in Child and Family Team activities and trainings

* Coordinate youth support group meetings and activities

*Assists with the process of Goal Development focused on Wellness and Recovery.

*Demonstrates a willingness and ability to access other needed community services with the youth

*Assists youth in advocating for themselves in a variety of settings.

*Assists youth in developing self-advocacy skills.

*Provides crisis interventions that are effective, culturally competent, and are within ethical standards.

*Assists the youth in the development and involvement of natural supports to support recovery planning and relapse prevention.


Follow Up Services:

*Following termination of services, contacts youth who have received on-going peer support services at 30 and 90 days to ensure on-going success and collect outcome data.

*Provides re-engagement support if needed.


Quality Improvement:

*Participates as a regular member of the Agency Program Quality Improvement (PQI) Team which meets quarterly.

*Provides data and reports for use in the PQI process.


General Duties:

*Follows the Agency’s and program department’s policies and procedures in a responsible manner consistent with organizational mission, vision and values.

* Maintains knowledge regarding crisis intervention and de-escalation skills.  Ability to utilize these skills appropriately.

* Establish and maintain positive and effective working relationships with internal staff and external resources.

*Maintain communication with other team members.

*Staffs cases with peers, supervisors, and consultants when appropriate.  Able to accept feedback from peers, supervisors and consultants.  Able to identify and separate personal feelings and counter transference issues to maintain a neutral stance.

*Participates in all required trainings, meetings and staffings including weekly team meetings and group supervision.

*Follows and upholds all requirements regarding mandatory reporting.

*Meets weekly with individual supervisor.

*Makes a positive contribution to staff morale.

*Turns in time card and expense sheets to their supervisor the day following the designated pay period.

*Models and encourages direct, professional communication among staff members and facilitate development of a positive staff support network.

*Demonstrates awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of the populations he or she serves.

*Additional reading, training and classes may be required in order to gain the necessary experience desired for the special populations that we may serve as an agency; most specifically children and victims of trauma.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



High School Diploma or GED

Must be at least 18 years of age.

Must have personal, lived experience as someone served in the behavioral health system



*Ability to transport self and consumers as needed

*Obtain vehicle safety check form and have completed at the designated auto service location

*Maintain vehicle in safe operating condition

*Posses and maintain vehicle liability insurance as required by law

*Adhere to all traffic laws and operate vehicle in a safe manner

*Keep accurate records of mileage traveled



Ability to read, analyze, write and maintain clinical documents with accurate and detailed documentation.  Ability to write recommendations and assessments and compose professional letters.  Ability to verbalize and present in a group setting and communicate with clients face-to-face, on the phone, and in writing.  Ability to respond to common inquiries or concerns from clients, regulatory agencies, or members of the mental health community.



Ability to analyze, interpret, and frame services to clients.  Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret and remember a wide range of information and instructions and deal with abstract and concrete variables.



Agency Affiliated Counselor in the state of Washington.  Cleared through the Washington State Patrol or FBI to work with vulnerable populations. Washington State Certification as a Peer Support Counselor. Current Driver’s license and auto insurance.



The physical demands and work environment described are representative of those that must be met/may be encountered by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Position will require some flexible hours including some evening/weekend availability.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.  The noise level in the work environment is usually moderate.

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