Quality Specialist (Behavioral Health)

Website North Sound Behavioral Health Administrative Services Organization

The North Sound Behavioral Health Administrative Services Organization (North Sound BH-ASO) is pleased to announce that we are looking for a skilled clinical professional with an interest in overseeing and enhancing Behavioral Health systems of care for the North Sound region.   You will join a diverse and multitalented team that values innovation, integrity, and high-quality service that reduce inequities in health care. This opportunity is a full-time salaried position.

Changes in healthcare reform afford new and dynamic opportunities–especially in the field of behavioral health. If you are interested in playing a critical role in assuring quality behavioral health services while identifying new opportunities in the North Sound community, we invite you to apply!



Our Mission: Empowering individual and families to improve their health and well-being.

The Washington State Health Care Authority contracts with the North Sound BH-ASO to fund Behavioral Health Crisis Services, state-funded non-Medicaid services and other critical outreach and criminal justice diversion programs.  In addition, North Sound BH-ASO coordinates several Federal grants that has expanded substance use disorder services to many of our rural communities. Please visit our website www.nsbhaso.org for more information.


Primary Position Responsibilities

  • Provides oversight of various State and grant funded behavioral health services and programs.
  • Facilitates and participates in various regional, State, and cross-system stakeholder workgroups that drive policy and identifies opportunities to enhance the continuum of care.
  • Oversees the provision of behavioral health services to include coordinating quality activities that improve program or health outcomes.
  • Provides Care Coordination/Care Management. Coordinates care for highest risk, multi-system involved individuals in collaboration with Managed Care Organizations (MCOs), providers, and families.
  • Conducts utilization reviews and utilization management, including the development of program monitoring tools, conducting clinical reviews and developing reports.



Knowledge of:

  • Applicable contracts, standards, laws, rules, and regulations such as HIPAA, 42 CFR Part 2, WAC, RCW.
  • Utilization Management/Utilization Review, Quality Assurance/Improvement, data collection, statistical analysis, and preparation of reports.
  • Behavioral Health Crisis Systems, including the Involuntary Treatment Act (ITA) in accordance with 71.05 RCW and 71.34 RCW
  • DSM-5/ASAM
  • Working with individuals of all ages experiencing Mental Health and Substance Use Disorders SUD and best practice treatment models.
  • Service area and population/setting/level of care where authorization decisions are being made.
  • Clinical practice: especially in the areas of care coordination, person-driven individualized treatment plans, cultural competence, and evidenced-based practices.
  • Providing excellent customer services.


Education and Experience:

  • Master’s Degree in social work, behavioral science, nursing, or related field and/or Substance Use Disorder Professional (SUDP) AND four (4) years professional level experience.
  • Experience providing project management and maintaining effective working relationships with key program stakeholders, local and state government offices, and the public.
  • Expertise in working with adults, children/youth or other special populations with severe behavioral health disorders is preferred
  • An equivalent combination of education and experience may be considered.


License and Certification:

  • Current Washington State License/Certification as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) Licensed Marital Family counselor, (LMFT) Licensed Clinical Psychologist (LCP), Substance Use Disorder Professional (SUDP) is required.
  • Valid Washington State driver’s license, continuous proof of insurance and a vehicle available for work-related travel throughout employment is required.



Starting salary range from $67,338 to $70,747 per annum, plus a generous benefits package. Position will remain open until a qualified applicant is selected. North Sound BH-ASO is an Equal Opportunity Employer.  Visit our Careers page for full job description and application. Send cover letter, resume and application to hr@nsbhaso.org.  Please note that applications will not be accepted without a completed North Sound BH-ASO application form.

To apply for this job email your details to hr@nsbhaso.org

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